Question 1

How much does a website cost?

Accepted Answer

It depends on the number of pages and features. Most small-business sites fall into a clear, agreed range, and we confirm the exact cost in writing during scoping, before any work starts. Once-off and monthly options can be discussed.

Question 2

How long does it take?

Accepted Answer

A focused small-business website typically takes a few weeks. Timelines depend mostly on how quickly content and feedback come back from you.

Question 3

Do I need to provide the content?

Accepted Answer

Ideally yes. You know your business best, and we'll guide you on what's needed and help shape it so it reads well and works for SEO.

Question 4

Can you help with domain and email setup?

Accepted Answer

Yes. We help with domain registration, DNS, professional email records, and HTTPS so everything is set up properly.

Question 5

Do you provide hosting?

Accepted Answer

We help you get hosting set up and can support it ongoing. Whether we host directly or set you up on a suitable provider is agreed per project.

Question 6

Can you update my existing website?

Accepted Answer

Often, yes. It depends on how the current site is built, so we'll take a look and give you an honest recommendation.

Question 7

Can you help with Google Business Profile?

Accepted Answer

Yes. We provide guidance on setting up and improving your Google Business Profile so local customers can find you.

Question 8

Do you build booking systems?

Accepted Answer

We can set up simple booking links and enquiry flows. Full custom booking platforms are out of scope for now, but we'll point you to a sensible option if you need one.

Question 9

Do you offer ongoing support?

Accepted Answer

Yes. Optional support for updates, monitoring, backups and security checks. Support terms are agreed per package.

Question 10

What happens after the website goes live?

Accepted Answer

We run go-live checks, make sure everything works, and you're free to take ongoing support or manage it yourself.

Question 11

Do I own the website?

Accepted Answer

Yes. The website and its content are yours. Ownership and any licensing are made clear in writing.

Question 12

Do you work with businesses outside Cape Town?

Accepted Answer

Yes. Most of the work is done remotely, so we can work with small businesses anywhere.

Question 13

Can you help if I only have a Facebook page right now?

Accepted Answer

Absolutely. Many of our clients start exactly there. We'll help you move to a proper website you control.

Question 14

Do you offer once-off and monthly options?

Accepted Answer

Yes. A once-off build, an ongoing care plan, or a combination. We'll recommend what makes sense for your business.

Frequently asked questions

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